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Our inventory API syncs every 15 minutes. You can connect your store (Shopify, WooCommerce, etc.) to see real-time stock levels, including buffer for in-transit orders.

We handle returns for defective or incorrect items at no extra cost. Return shipping is covered for orders under our standard policy. For buyer's remorse, we offer a restocking fee model – details in your partnership agreement.

Absolutely. Sample orders are shipped via express courier (3–5 business days). We deduct the sample cost from your first full order of that product.

Economy 7–14 days, standard 5–8 days, and express 2–4 days depending on the product category and warehouse origin. You can filter by speed in our product catalog.

We offer private-label packing for partners with monthly order volumes above 500 units. Reach out to your account manager for lead times and design support.